Support

Technical Support Request Form

Location

SONARtrac or CYCLONEtrac
If you have any questions/concerns, please contact us:
Technical Support Line: +1.203.626.3405
E-Mail: SONARtrac Support

CiDRA Concrete Systems - SMARThatch
If you have any questions/concerns, please contact us:
Technical Support Line: +1.203.626.3430
E-Mail: SMARThatch Support


In an effort to ensure that our customers have 100% accessibility to our technical support process, we have made available an alternative file transfer process, to address the rare occasion when the main file transfer site may not be available to you.

Note: For immediate response - please contact us via the Technical Support Line. This will ensure the quickest possible response.

Aviso: Si necesita atención inmediata, nos puede llamar a través de la línea telefónica de Soporte Técnico: +1.203.626.3405.